"I believe that logic + emotion are a winning combination. When useful and useable meet delight--great things happen. It's about balance." David Armano
"Experience is one thing you can't get for nothing." Oscar Wilde
"Usability is like love. You have to care, you have to listen, and you have to be willing to change. You'll make mistakes along the way, but that's where growth and forgiveness come in. Jeffrey Zeldman